Utilities

Utilities

The Town of Barrhead provides water, sewage and solid waste collection for individuals and businesses located in Barrhead. Utility rates for each of these items are established by Council through the annual budget process. Revenue generated from utility bills help pay for the cost of providing these services, including the needed infrastructure. 
 
Utilities are billed on bi-monthly basis, every January, March, May, July, September and November, by the Town.  As the Town does not provide natural gas or electricity services, property owners will need to set up separate accounts with a third party provider to access these services. Please note that only Titled Owners of a property can setup and hold utility accounts.

Utility costs (water, sewer, and waste collection) are self-funded meaning utility fees are only used towards management, maintenance, and operation of utility-based infrastructure. Property taxes do not contribute towards utility costs. To cover any gaps between expenses and utility fees, the Town uses grant funding, borrowing, and development levies associated with water and sewer infrastructure for new or rehabilitated utility infrastructure. Council reviews your Public Utilities rates every year to ensure that the utilities operating costs are covered. When necessary, Council may increase Public Utilities rates in small increments to keep your services running smoothly and to plan for future capital improvements. This is set forth annually in the Municipal Public Utilities Bylaw.

Water Rates

 First 13.5 m³   $47.50 per month minimum charge
 Next 32 m³  $10.50 per 4.55 m³ per month
 Next 636.5 m³  $9.50 per 4.55 m³ per month
 For all consumption over the next 682 m³  $8.00 per 4.55 m³ per month


Waste Collection Rates

 Basic Residential Pick Up $14.60 per month 
 Apartments (3 units or more)
$10.30 per month per unit
 Commercial ($65.00 per month minimum) $130.00 per hour 


Sewer Rates* 

 Basic minimum sewer rate $16.65 per month minimum 
 Apartments (3 units or more)  $10.15 per month per unit minimum
*Sanitary sewer charge is 35% of the costs of water usage with the above minimum charges

The Town is committed to providing residents with safe and reliable water & sewer services. Guided by the Barrhead Regional Water Commission, the Public Works department manages and maintains these utility services. Each home, and most businesses, have a remote reader on the exterior of their buildings, so there is no need for Town staff to enter the premises to read the meter. The meters are read, and bills mailed bi-monthly. If you have concerns about your bill or metered use, contact us at 780-674-3301.

Opening & Closing Accounts

Effective in January of 2018, only titled owners of a property can setup and hold utility accounts. If you are a renter you must contact your landlord regarding your water and sewer services.

  • To connect your service, call or visit the Town Office in person a minimum of 48 hours before you take possession of your new residence.
  • New homes without an existing meter require a service appointment booked through the Town Office. A minimum of 48 hours notice is required to install a new meter and begin service.
  • You must provide the service address, billing address (if different), landowner name, contact information, and possession date with your connection request.
  • Closing or moving a utility account requires a minimum of 48 hours notice along with a forwarding address and disconnection date. No charges are incurred beyond your move out date although you will not receive your final bill until the next regular billing cycle.

Paying Your Bill

You can pay your utility bills in several convenient methods:

  • Internet and telephone banking
  • At financial institutions;
  • Pre-authorized payments (application form)
  • In-person at the Town Office (8:30 am - 4:30 pm, Monday-Friday)

Utility bills are due buy the end of the billing month. If you received your bill at the beginning of July for example, your bill will be due July 31.

Overdue Accounts

If you know you will be delayed in making a payment, please contact our office immediately to make arrangements.

A 2.5% penalty is immediately applied to overdue accounts and a reminder notice sent to the account holder. Should payment not be received nor any arrangements made, a disconnection notice will be placed on the door and the water will be disconnected the following day after 10:00am. Disconnections are scheduled for the third week of the month.  Water service will be re-connected immediately following payment of the full outstanding amount and the applicable $60.00 re-connection fee. Renters with grandfathered accounts who are disconnected will not be reinstated. A new account must be opened in the property owner's name to a re-connection of service.

The Town of Barrhead is switching to an Automated Collection System over the summer of 2018 beginning with Low-Density Residential areas (single family homes & duplexes) in July. For details regarding this new program and how it affects you visit the Automated Waste Collection Information Page. 

General Waste Collection Information

To guarantee that your garbage is picked up it must be out by 7:00AM on your scheduled pick-up day. There is no collection on Statutory Holidays. Waste is picked up the days immediately following a Statutory Holiday. Check the Waste Collection Schedule to determine your collection day or contact the Town Office at 780-674-3301.

Waste Collection Requirements:

  • All garbage must be contained in a disposable garbage bag.
  • No bag may weigh more than 55lbs.
  • Animal waste and obnoxious matter must be double bagged.
  • Lawn clippings and landscaping refuse like tree branches must be brought to the Composting Lot located at 4515 61 Avenue (East of the Firehall) for further processing.
  • Hazardous materials or waste such as paint, motor oils, car batteries must be taken to the Barrhead Regional Landfill and cannot be disposed of through curb-side waste collection.

Residences/businesses that do not respect these rules or the health and safety of our collection staff will receive Violation Notices and their garbage may not be collected.

Bulk Water

Setup
  • $200 Deposit - Refundable when account closes
  • $50 + tax Administration Fee
Cost
  • $9.20/m3 for Bulk Water Account
  • $1.00/80L to Coin Fill
Other Information
  • Bulk water fill offers coin fill which takes $1, $2, and $.25
  • Accounts have an ID number and a pin number
  • They get billed monthly
  • Size of hookup is 1/2", 2", and 3"
  • Must bring your own hose
Location: 4406 62a Ave, Barrhead, AB
For additional utilities please contact the following providers:
 
Electricity
EPCOR 310-4300 or 1-800-667-2345
Fortis Alberta 310-9473 (power outages & street lights)
 
Gas
AltaGas 1-866-222-2067
 
Phone, Internet, and Cable
Shaw 1-888-472-2222
Telus 1-888-811-2323